Shipping & Returns

U.S. Shipping Rates

Standard Shipping

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Estimated Delivery Times

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Shipping Notifications

Once you place an order, you will receive an order confirmation message. We’ll also send a notification once your order leaves our warehouse.

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International Shipments

At this time, we do not ship to addresses outside the United States, with the exceptions of:

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Return Policy

Note: For purchases made through other online or store retailers, please contact retailer directly for their specific return policy. For purchases made through Petstop.com or by phone with Perimeter Technologies Customer Support: If for any reason you are not completely satisfied with your purchase, you may return it within 30 days for a refund of your purchase price. Returns are as easy as 1-2-3:

STEP 1: Call Customer Support at 1-866-900-2007 to obtain an RMA number.

STEP 2: Include a reason for the return and ship your product to us with the RMA number written prominently on the package. Use a service that issues you a tracking number, such as FedEx® or UPS®.

STEP 3: Upon receipt of the product, we’ll issue you a credit for your order. If you want to place a new order, just give us a call or place a new order on our website.

Your return is subject to the following conditions:

Ship your product to this address: Perimeter Technologies, Inc. RMA No. _______

Attn.: Returns Department

730 Hemlock Road

Morgantown, PA 19543

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